Good Days Gift Co.

Store Policies

Privacy Policy

This Privacy Policy explains how Good Days Gift Co. (we, us, our) collects, uses, and protects your personal information when you visit or place an order through our website. We are the data controller for the information you provide.

Information we collect

When you browse our site or place an order, we may collect:

•      Your name, email address, billing and delivery address, and phone number.

•      Your order details, including the personalisation you provide, such as your pet's name and any message.

•      Payment information, which is processed securely by our payment provider. We do not store your full card details.

•      Information about how you use our site, collected through cookies and similar technologies.

 

How we use your information

We use your information to:

•      Process and deliver your order, and contact you about it.

•      Provide customer support and handle any returns or issues.

•      Send you marketing emails, where you have signed up to receive them. You can unsubscribe at any time.

•      Improve our website and our service.

•      Meet our legal and accounting obligations.

 

Our lawful bases

We rely on the performance of our contract with you to process your order, your consent to send you marketing emails, and our legitimate interests to run and improve our business. We also rely on legal obligation where the law requires us to keep records.

Sharing your information

We share your information only where it is needed to run our shop, including with:

•      Shopify, which hosts our online store.

•      Our payment providers, to take payment securely.

•      Delivery and fulfilment partners, to send your order.

•      Email and marketing tools, where you have opted in.

 

We do not sell your personal information.

Cookies

Our site uses cookies to make it work, to remember your basket, and to understand how the site is used. You can control cookies through your browser settings.

How long we keep your information

We keep your information for as long as it is needed to fulfil your order and to meet our legal and accounting obligations, after which it is securely deleted.

Your rights

Under data protection law you have the right to access the information we hold about you, to have it corrected or deleted, to object to or restrict its use, and to ask for a copy of it. To exercise any of these, email us at gooddaysgiftco@gmail.com

Complaints

If you have a concern about how we handle your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

For any privacy question, email gooddaysgiftco@gmail.com.